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This study develops a profile of fifty-five European (mainly Greek) managers regarding the amount and value of use of computer-based information (CBI) for planning, controlling, and operating decisions. A detailed descriptive anrdysis of the responses indicates tha~ (1) these managers use information technology (IT) as a valuable, everyday tool; (2) of Mintzberg’s four decision roles the resource allocator role received the highest rating for the value of CBI; (3) all levels of management rate CBI the highest in supporting the evaluation step of decision making; (4) the highest use of CBI is for short-term decisions and (5) computer-based information systems (CBIS ) are more vahsable to the manager’s mental model for guiding planning, controlling, and operating decisions than for forming or revising the manager’s mental model of the corporation. In addition to these descriptive results, the study generated several hypotheses and questions for further research in investigating and testing the generalizability of the results from this sample of Greek and international managers to other samples of U.S. and international managers.

The use of information technology by managers of corporations in Greece to support decision making