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The Jeremiahs of the software world are out there lamenting, "Software is buggy and insecure!" Like the biblical prophet who bemoaned the wickedness of his people, these malcontents tell us we must repent and change our ways. But as someone involved in building commercial software, I'm thinking to myself, "I don't need to repent. I do care about software quality." Even so, I know that I have transgressed. I have shipped software that has bugs in it. Why did I do it? Why can't I ship perfect software all the time?

Traipsing Through the QA Tools Desert