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This paper presents the service value method (SVM) as a novel means to gather and interpret end-user needs, aspirations, and contextual factors to improve engineering design practice of energy access systems for the Global South. The method adopts a service-oriented approach and consists of a rapid and effective field exercise to gather qualitative and quantitative data from end users in focus groups. This exercise is suitable for enabling end-user participation in Global South contexts. The data are interpreted as service maps that capture end-user preferences to inform tradeoffs of different design criteria, guiding the preliminary design of the energy system. The method ensures end-user needs and contexts are integrated into the design process early on. A case study is presented, where the SVM was used to design solar nanogrids in Kenya and Bangladesh.

The Service Value Method for Design of Energy Access Systems in the Global South