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PurposeThe purpose of this paper is to identify the critical strategic issues for the integration of facilities management (FM) into the development process (DP). It explains the factors that limit the integration and recognises the best practices applied in the property development industry in the UK.Design/methodology/approachThe study employs a qualitative research approach through semi-structured interviews from the FM and property development industry in the UK.FindingsThe study discovered that the recognition of FM in the property development industry is encouraging. However, FM has been given a low priority in the property development industry, resulting in facilities managers being inadequately integrated into the DP.Originality/valueThe paper suggests that it is imperative to understand these strategic issues to promote best practice in the industry that improve the position of FM in the property development industry.

Critical strategic issues for the integration of facilities management into the development process