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Purpose – The purpose of this paper is to investigate empirically how information and communication technologies (ICT) can contribute to reduction of CO2 emissions in road freight transport and to identify opportunities for further improvements. Design/methodology/approach – This research adopts a multiple case study approach with three leading UK grocery retailers as exemplars of fast-moving consumer goods retailers, conducted using multiple data collection techniques including interviews, system demonstrations, onsite observations and the use of archive information. Findings – ICT solutions have a direct positive impact on CO2 emissions reduction but opportunities to further reduce CO2 emissions are perceived as lying beyond retailers’ own distribution networks. These opportunities are not fully utilised due to the complexities of collaborative ICT provisions and retailers’ reluctance to share information with competitors. Research limitations/implications – A limitation of the study is that it is explo...

The use of ICT in road freight transport for CO2reduction – an exploratory study of UK’s grocery retail industry

The use of ICT in road freight transport for CO₂reduction – an exploratory study of UK’s grocery retail industry