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Purpose – Despite all the studies carried out in order to analyze the impact of quality managementsystems implementation and certification over companies’ financial performance, conclusions reachedso far have been of a contradictory nature. Some authors conclude that there is a positive relationshipbetween ISO 9001 certification and companies’ financial improvement, while others do not findevidence to support such a relationship. Overall, no consistent evidence could therefore be found in theliterature concerning the ISO 9001 impact over companies’ business financial performance. This workaims to provide a contribution in this area.Design/methodology/approach – Using a public database of Portuguese companies’ financialinformation, this paper describes the results obtained from studying the economic impact of qualitymanagement systems, based on a statistical analysis.Findings – The results suggest that companies with higher financial performance do present agreater propensity to implement and certify their quality management systems. The ISO 9000implementation motivation is a critical success factor in the impact of the quality management systemover the company economic performance and, for some financial indicators, non-certified companiesdo present, on average, higher performance than those that are certified.Originality/value – This paper aims to provide an important contribution to the worldwide researchrelated to the quality management systems impact over companies’ financial performance

The economic impact of quality management systems in Portuguese certified companies