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Speech interfaces are growing in popularity. Through a review of 68 researchpapers this work maps the trends, themes, findings and methods of empiricalresearch on speech interfaces in HCI. We find that most studies areusability/theory-focused or explore wider system experiences, evaluating Wizardof Oz, prototypes, or developed systems by using self-report questionnaires tomeasure concepts like usability and user attitudes. A thematic analysis of theresearch found that speech HCI work focuses on nine key topics: system speechproduction, modality comparison, user speech production, assistive technology\& accessibility, design insight, experiences with interactive voice response(IVR) systems, using speech technology for development, people's experienceswith intelligent personal assistants (IPAs) and how user memory affects speechinterface interaction. From these insights we identify gaps and challenges inspeech research, notably the need to develop theories of speech interfaceinteraction, grow critical mass in this domain, increase design work, andexpand research from single to multiple user interaction contexts so as toreflect current use contexts. We also highlight the need to improve measurereliability, validity and consistency, in the wild deployment and reducebarriers to building fully functional speech interfaces for research.

The State of Speech in HCI: Trends, Themes and Challenges