Open AccessDeveloping an automated speech-recognition telephone diabetes intervention
Author(s) -
Roberta E. Goldman,
María Isabel Sánchez Hernández,
Dennis RossDegnan,
John D. Piette,
Connie Mah Trinacty,
Steven R. Simon
Publication year - 2008
Publication title -
international journal for quality in health care
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.769
H-Index - 94
eISSN - 1464-3677
pISSN - 1353-4505
DOI - 10.1093/intqhc/mzn021
Subject(s) - outreach , medicine , health care , intervention (counseling) , diabetes mellitus , family medicine , nursing , economic growth , endocrinology , political science , economics , law
Many patients do not receive guideline-recommended care for diabetes and other chronic conditions. Automated speech-recognition telephone outreach to supplement in-person physician-patient communication may enhance patient care for chronic illness. We conducted this study to inform the development of an automated telephone outreach intervention for improving diabetes care among members of a large, not-for-profit health plan.
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