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Contractor Online Training Training was provided for Contractors in The Hartford’s contracted network to equip them with UD modification skills that will: 1. create a valueadded service for policyholders at the time of a claim; 2. increase the likelihood that policyholders will make design changes to help them age in place; and 3. equip contractors with unique skills in a competitive marketplace. DISCUSSION

EDUCATING HOME CONTRACTORS ON UNIVERSAL DESIGN MODIFICATIONS: AN ACADEMIA AND CORPORATE COLLABORATION