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A content analysis of chat utterances generated by in vitro fertilization (IVF) patients and healthcare professionals revealed that most chat is about the treatment itself and not about childlessness; 56% discloses psychological aspects, 27% physical aspects, and 17% social aspects of the treatment; and that accounts of both external and internal coping behaviors could be identified.

Chat about What Matters Most: An Analysis of Chat Contributions Posted to an Outpatient Fertility Website