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PT XYZ is a company engaged in steel manufacturing and technical assistance. An example of the risk that occurs in supply chain activities in this company is that 8% of the total items experience delays in the Request Order (RO) to Purchase Orders (PO) in 2019. Currently, PT XYZ does not have supply chain risk management to identify and mitigate the risks that occur within the company. Therefore, this study aims to identify risks, determine priority risks and provide priority risk mitigation strategies that occur in the supply chain at PT XYZ. The method used is Supply Chain Operation Reference (SCOR), Fuzzy Failure Mode and Effect Analysis (Fuzzy FMEA) and Fuzzy Analytical Hierarchy Process (FAHP). The results of the study found 29 risk events and 4 priority risk events. Based on 4 prioritized risk events, the criteria which have the highest weight are the lack of the process of checking the raw material to be produced have a weight value 0.650 with the mitigation strategy carried out on the criteria is the lack of the process of checking raw materials to be produced is to adjust the demand documents and raw materials available. For the supplier performance criteria is not good to have a weight value 0.265 with the mitigation strategy carried out is conducting direct inspection to supplier company. The criteria for lack of coordination between companies and suppliers have a weight value 0.085 with the mitigation strategy carried out is to coordinate with suppliers. The lowest weighting criteria is the absence of project demand / tonnage forecasting processes with weights 0,000 and mitigation strategies carried out is to carry out project demand / tonnage forecasting processes.

iop conference series. materials science and engineering

Analysis and strategy of supply chain risk mitigation using fuzzy failure mode and effect analysis (fuzzy fmea) and fuzzy analytical hierarchy process (fuzzy ahp)