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This research investigates the psychological health of tourism industry’s workforce in the midst of COVID-19 in the context of Chinese Tourism Industry. We have employed stress theory for the predictive analysis and hypothesis crafting in terms of mediator (financial dissatisfaction) and moderators (quality of marital relationship and family income). Path analysis has been used to evaluate different relationships while adopting ABCX family stress model. The findings confirm that alongside the economic and livelihood impacts of the unemployment, the tourism industry’s workforce has also suffered from psychological externalities of the phenomenon, not only individually but also in terms of their relationships at different levels. It further elaborates the inculcation of resilience in the tourism workforce on part of the maintenance of stability and harmony in the original family. It implies that the head over heels job responsibilities and joblessness foster work-family conflict equally likely.

Adjustments to unemployment amid COVID-19: Implementation of ABCX model of family stress on Chinese tourism industry