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In 2020, shortly after campus closure mid-pandemic, the Pollak Library at California State University, Fullerton mediated their Kanopy streaming video patron-driven acquisition (PDA) program, which had been running for six years. There were pros and cons to the timing of this decision given that the demand for streaming video would rise with the move to remote instruction. After the return to campus and weighing the impact of PDA mediation on acquisitions workload and streaming video expenditures, the library decided to reimplement an unmediated Kanopy Smart PDA that would improve access and workflow but provide a sustainable and predictable budget.

Revisiting the Streaming Video Patron-Driven Acquisition Program