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Objectives: The objectives of this project were (1) to develop the instructional design for a web-enhanced educational program to teach the fundamental principles of pharmaceutical care practice, and (2) to evaluate the strengths and weaknesses of the design effort. Materials and Methods: For the first objective, an Instructional Systems Design (ISD) approach was chosen to develop the instructional design. An expertise- oriented, heuristic evaluation was conducted as part of the instructional design to achieve the second objective. The heuristics were listed in a questionnaire format and were based on related research identified by a review of the professional literature. A total of 11 evaluators reviewed the software. Results and Discussion: A practical web-enhanced tool for teaching the practice of pharmaceutical care was developed. Results of the evaluation suggest that the heuristic approach is an effective method for determining the merit of the instructional design of innovative technology-enhanced educational programs in the health sciences.

Evaluating the Instructional Design of a Web-enhanced Educational Program for the Practice of Pharmaceutical Care