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Using a sample of 705 early-career child welfare workers, client-perpetrated violence (CPV), a form of workplace violence, was examined to determine whether CPV experiences differ by worker responsibilities and demographic characteristics and how CPV influences workers’ intent to leave their child welfare positions. Results showed that protective investigators experienced more nonphysical violence (being yelled at or cursed at), while those providing longer-term case management services experienced more physical assaults. Analyses indicated no significant relationships between CPV and intent to leave, although there were significant differences in worker characteristics and the type of CPV experienced. Implications for training and organizational responses are discussed.

Assessing the relationship between client-perpetrated violence and intentions to leave child welfare