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Though the COVID-19 pandemic interrupted the education of all students worldwide, opportunity gaps that already existed only widened. Conducted at a school serving economically-challenged students, this qualitative study examined the challenges families faced during the pandemic as well as ways in which the focal school took a trauma-informed approach to support them. Content analysis revealed physical, academic, and social-emotional challenges related to accessing learning, developmentally-unfriendly pedagogy, and lack of socialization. Taking a trauma-informed approach that cultivates relationships, shared agency, structure, self-regulation, and social-emotional learning, the focal school took steps to reduce isolation, build community, and strengthen resilience moving forward.

What Hurt and What Helped: How One School’s Trauma-Informed Approach Provided Support During the Pandemic