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How can we improve public confidence in the legitimacy of recently instituted police forces in a divided society affected by violent conflict? And can public perceptions of clan representation within the police force encourage public engagement with law enforcement? It is generally understood that public confidence in domestic security sector institutions is integral for stability and consolidation of states affected by prolonged warfare. However, in deeply divided societies, building such confidence can be difficult. Accordingly, advocates argue that improved demographic representation within domestic security institutions can help improve residents’ engagement and cooperation with security forces. The current study tests this prediction relying on community survey data collected in Kismayo, Somalia. The authors find that residents who perceive the local police to be representative of local clans are more likely to believe the force is legitimate. In turn, residents who believe the force has more legitimacy are more willing to cooperate with and empower police with greater discretionary authority, while perceptions of clan representation maintains an indirect and significant impact on residents’ willingness to empower officers.

Does representation matter: examining officer inclusion, citizen cooperation and police empowerment in a divided society