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Refugee women are often unable to secure meaningful employment on arrival to Canada. As a result, the uptake of social assistance is common among new arrivals as a temporary provision of income whilst attending programs or upgrading skills. This study explored the factors that contribute to the use of social assistance among refugee women with a focus on the women’s views and experience with the current welfare state as a tool for social protection. A modified grounded theory analysis guided our study which consisted of interviews with 20 recent refugee women and 9 settlement agency staff. The women described issues with the design and administration of social assistance which, at times, did not align with their needs. Some contrasted the conundrum of working in precarious jobs and receiving reduced social assistance payments as a consequence. Findings question prior assumptions on the use of social assistance among refugee groups. In particular, the refugee women appeared eager to work but were not afforded the same opportunities as other immigrant groups suggesting the need for social assistance schemes to adapt to the particular circumstances of refugee women to facilitate employment integration.

Disentangling assumptions: refugee women’s access to and use of social assistance in Canada