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Remote working as an element of more flexible working is increasingly promoted as the post-pandemic new normal for employment, claiming to offer benefits to both employees and employers. However, this new normal presents new challenges to existing practice regarding individual development and career progression. Drawing on experience from international organizations with a longer history of supporting remote working the research identifies aspects of sustainable policy and practice and reviews key challenges facing organizations transitioning to increased remote working.

What challenges will organisations face transitioning for the first time to the new normal of remote working?