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Organizations require a dynamic and variant work environment to cope with the ever-changing high-tech global challenges, acute competition, and psychological issues. In addition, the covid-19 pandemic has caused devastation across the world. Lockdowns and government measures to restrict the spread of Covid-19 have far-reaching effects on the health and education sectors. Employees in the health and education sectors were surprised by the sudden crisis, which undermined conventional working procedures. Therefore, this study addresses two global issues: high-tech global challenges and covid-19 devastating effects on the health and education sectors. In the context of self-determination theory and theory of planned behavior, the psychological factors (e.g., psychological empowerment, Grit, paradox mindset, and harmonious Passion) and technological factors (for instance, Information and digital handling skills, Communication and collaboration skills and problem-solving skills) have been explored to augment the individual’s innovative work behavior through a novel intellectual risk-taking pathway. Consequently, data comprising1611 responses collected through cross-sectional two-time lag from health and education sectors as well as multisource data obtained from their immediate seniors, reduce biases and provide practitioners and policymakers a new ‘psycho-tech innovative work behavior model with the help of intellectual risk-taking pathway’, which ultimately addresses the high tech global challenges and mitigates the effects of pandemics like Covid-19 and Omicron.

An augmentation for innovation: psycho-Tech innovative work behavior model through an intellectual risk-taking pathway