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This article describes the social mechanisms that condition the negative policy feedback effects among powerless social groups. It uses the policy feedback theory to explain the role of the administrative burden as the intermediate negative policy feedback that can lead to end negative policy feedback effects. The article elaborates upon the unequal treatment of low-income migrants in cities during pre-pandemic times and how that has led to alienation and civil disobedience during the COVID-19 pandemic in India. It highlights the essential role of democratic mechanisms like media and the judiciary in mitigating the inequality exacerbating effects of public service encounters. The article makes a case for promoting an understanding of the concept of the administrative burden that converges its experience-distant and experience-near meanings.

Administrative Burden as Intermediate Negative Policy Feedback: Explaining Low-Income Migrant Exodus amid the COVID-19 Pandemic in India