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In seeking to bridge the micro-macro divide in social work education, we conceptualized, developed, and initiated an innovative university-community partnership-based pilot internship program over a two-year period with four social work student interns placed within the cross-section of local government, social service agencies and community. Our goal was to work within the tripartite context to identify gaps in service delivery in the communities and support local organizations in addressing the gaps. The social problems identified through the internship program revealed service gaps in the areas of substance abuse treatment, intimate partner violence, parenting support, poverty alleviation and services for clients of color and individuals presenting with juvenile delinquency issues. While lack of student preparedness, agency policies, cost and lack of a clear understanding of the internship structure and goals constituted some barriers, the first year of the pilot’s implementation provided a strong case for university-community engagement and resulted in the creation of a comprehensive program structure to guide the execution of this internship model in future.

School of social work in partnership with community: finding areas for potential collaboration in service delivery