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The co-creation method highlighted in this article provides public sector managers with the knowledge and tools to help them design and plan innovative solutions for local services. The article analyses the characteristics of social hackathons and how they can be used in improving public services. The authors shows how social hackathons can bring the public sector and the community together around problems and lay the ground for collaborative relationships. Such relationships reinforce value for the partnerships and increase mutual understanding in designing public services.

Co-creating public services in social hackathons: adapting the original hackathon concept