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While population aging has sharply increased the demand for nursing staff, it has also increased the workload of nursing staff. Although some nursing homes use robots to perform part of the work, such robots are the type of robots that perform set tasks. The requirements in actual application scenarios often change, so robots that perform set tasks cannot effectively reduce the workload of nursing staff. In order to provide practical help to nursing staff in nursing homes, we innovatively combine the LightGBM algorithm with the machine learning interpretation framework SHAP (Shapley Additive exPlanations) and use comprehensive data analysis methods to propose a service demand prediction model Fidan (Forecast service demand model). This model analyzes and predicts the demand for elderly services in nursing homes based on relevant health management data (including physiological and sleep data), ward round data, and nursing service data collected by IoT devices. We optimise the model parameters based on Grid Search during the training process. The experimental results show that the Fidan model has an accuracy rate of 86.61% in predicting the demand for elderly services.

Fidan: a predictive service demand model for assisting nursing home health-care robots