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The dynamics of cohabitation in increasingly diverse urban settings are experienced at various levels. Certain types of interactions contribute positively to the sense of belonging and to social cohesion while others reinforce prejudices that can lead to discrimination and exclusion. What are the different types of interactions in increasingly diverse urban settings? Are there certain types of situations that are more likely to promote or prevent bonds of trust between individuals or communities? In this article we present a new methodological framework for collecting ethnographic data on intercultural dynamics in increasingly diverse urban settings. Using what we refer to as ‘indirect ethnography’, this methodology involves collaboration with professionals and practitioners who are exposed to intercultural situations on an everyday basis and who agree to participate in workshops designed to collect ethnographic data about what they see on the ground. After a discussion of how the workshops emerged and how they are organized, we present a series of preliminary observations using theoretical insights from systems theory, especially with regards to the problem of how to talk about difference without reinforcing prejudice.

The Intercultural Situations Workshop: Indirect Ethnography and the Paradox of Difference