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Effective written communication is a critical part of management success. Before beginning to write, the manager should consider the importance of the document, its intended audience, the goals to be achieved, and the tone. The most important factor for successful writing is clarity so the recipients correctly understand the message and know what they should do. Careful editing for all types of errors is a must including involving others in the editing process. The manager should consider using the many free tools that are available to improve writing. Two specific tips are: always give the reason for reading the document in the first sentence and use a flat, factual style to communicate negative news. Finally, remember that any poorly written communication, even informal efforts such as emails and social media posts, can have negative management consequences.

Effective Written Communication for Successful Management