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The Action Control Scale (ACS-90) measures action–state orientation (ASO), which describes individual differences in volitional processes such as goal initiation and maintenance. In this study, we examine psychometric properties of a Turkish translation of the ACS-90 (ACS-T). Moreover, we extend past research by investigating the relationship between ASO and emotional labor measured as a trait and a state construct. We conducted four studies to address our aims. Study 1 ( N  = 569) shows that the revised 23-item ACS-T with three factors (preoccupation, hesitation, and volatility) provides a good fit to the data and displays acceptable reliability. Study 2 ( N  = 377) confirms the factor structure of the 23-item ACS-T and provides evidence for construct validity. Study 3 ( N  = 159) shows that the hesitation subscale negatively predicts trait surface acting. Study 4 ( N  = 74, daily responses = 231) indicates that the preoccupation and hesitation subscales negatively predict state surface acting. Altogether, the results show that the 23-item three-factor ACS-T displays good psychometric qualities in Turkish samples and that ASO is relevant to emotional labor research.

Psychometric Evaluation of the Action Control Scale in Turkish Samples and the Relationship of Action–State Orientation with Emotional Labor