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Habermas claims that an inclusive public sphere is the only deliberative forum for generating public opinion that satisfies the epistemic and normative conditions underlying legitimate decision making. He adds that digital technologies and other mass media need not undermine—but can extend—rational deliberation when properly instituted. This paper draws from social epistemology and technology studies to demonstrate the epistemic and normative limitations of this extension. We argue that current online communication structures fall short of satisfying the required epistemic and normative conditions. Furthermore, the extent to which Internet-based communications contribute to legitimate democratic opinion and will formation depends on the design of the technologies in question.

The Public Sphere as Site of Emancipation and Enlightenment: A Discourse Theoretic Critique of Digital Communication