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Research background:  Authors have explored that there are different idea management system application types that could be used both locally and globally. But there is the question – how organizations can benefit from these systems during COVID19?   Purpose of the article:  The article aims to clarify how external and mixed web-based idea management systems could be used during COVID19 time for distance idea generation sessions, as well to solve complex problems with different idea generation sources and evaluators   Methods:  Literature review (data collection: systematically data collection from scientific data bases; data analysis: content analysis). Survey of n&gt;400 enterprises with web-based IMS experience (data collection: survey; data analysis: statistics). Case studies (data collection: web-based idea management system creator secondary data; data analysis: content analysis).   Findings &amp; Value added:  External and mixed web-based idea management systems are great tools during COVID19 time for distance idea generation sessions as well to solve serious problems with different idea generation sources and evaluators. These tools could be used by private, public organizations, as well by higher education institutions and research institutions as an innovation actor under the Triple Helix Model. By involving all these organizations in the idea management process the innovation potential is increasing.

The application of External and Mixed Idea Management Systems during COVID19 time