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The digital transformation of processes and services is a priority for the Bulgarian society and economy. This is especially true in the context of a global pandemic. Online work and training require state and municipal administration to provide additional efforts for digitalization. In this context, the main methodological issues in the study of the e-government system in the Republic of Bulgaria will be presented. The applied methods are related to: analysis and evaluation of the applicable regulatory framework; analysis of the possible technological solutions for conducting surveys among the municipal administration; methods related to the possibilities for statistical analysis of the obtained results. The main results are in the direction of clarifying the applicable methodological and technological tools for studying the degree of development of the e-government system. The conclusions are in the direction of the achieved methodological and technological readiness for conducting a survey in the local administration.

Methodological issues in the study of e-government in the Republic of Bulgaria