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Developed a set-theoretic model of the problem of assessing the quality of housing and communal services population, which allows to determine the necessary components and characteristics involved in the formulation of the problem, forming the input data. For resolving the problem of redundancy of indicators to assess the quality of a procedure was developed to identify a minimum set of indicators. A procedure of the analysis of cognitive maps, including recommendations on elimination of redundant indicators.

System of quality indicators and the methodology of evaluation of the housing and communal service of the population