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This article outlines a 10-step process for business leaders in the pharmaceutical, biotech, health sciences, and clinical fields, who hire information technology (IT) applications consultants to design, develop, implement, and integrate custom laboratory automation systems. The goal of this model is to identify steps to dramatically improve the effectiveness of the consultant and to reduce implementation risk factors. The probability of project success can be increased significantly when the basics of IT systems development is understood by those internal to the organization and management guides the consultant to the finish line using a defined project control process.

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Project Control for Laboratory Automation Outsourced to Consultants a 10-Step Process to Optimize the Effectiveness of Custom Information Technology Development