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The coordination and cooperation of all the stakeholders involved is adecisive point for the control and the resolution of problems. In theinsecurity events, the resolution should refer to a plan that defines a generalframework of the procedures to be undertaken and the instructions to becomplied with; also, a more precise process must be defined by the actors todeal with the case represented by the particular problem of the currentsituation. Indeed, this process has to cope with a dynamic, unstable andunpredictable environment, due to the heterogeneity and multiplicity ofstakeholders, and finally due to their possible geographical distribution. Inthis article, we will present the first steps of validation of a collaborativedecision-making approach in the context of crisis situations such as roadaccidents. This approach is based on ontologies and multi-agent systems.

Towards a Collaborative Approach to Decision Making Based on Ontology and Multi-Agent System Application to crisis management