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The aim of our paper is to discuss the difficulties non-life actuaries are currently facing from a practical point of view. Based on this, we show that individual claims models are the key to address these difficulties and discuss how such models give actuaries a new and very powerful tool to explore further fields of application. Moreover, we address a very essential question: What data is needed for developing individual claims models? For bodily injury claims in German motor liability insurance, we shall derive specific attributes based on a detailed discussion of the legal background. All our ideas are based on practical experience for a large German motor insurance portfolio.

A practitioners approach to individual claims models for bodily injury claims in german non-life insurance