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This paper reflects on the articles submitted for the Symposium Confronting the Internet's Dark Side. I discuss some of the criticisms of the book's theory and my treatment of hate speech. The responsibilities of Internet Service Providers (ISPs) and Web-Hosting Services (WHSs) are in the fore, arguing that as they are the gatekeepers, they need to be proactive far more than they are now. This paper, like my book, strives to suggest an approach that harnesses the strengths and capabilities of the public and the private sectors in offering practical solutions to pressing problems.

Balancing Freedom of Expression and Social Responsibility on the Internet