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Part VI: Services, Supply Chains and OperationsInternational audienceIn the current dynamic, volatile and competitive playground, the design and managing of global production and logistic networks has become a crucial issue even for SMEs, although with the difficult added that they have limited resources. Thus, how dealing with these complex production networks present a real challenge for this kind of companies. In order to do so, it is necessary to provide business managers a useful guideline to face the internationalization process in an effective way. Therefore, the aim of this paper is to propose a framework, which takes into account the three main problems (new facilities implementation, global supplier network and multi-site network) related to Operations configuration, to aid managers in the different stages of the decision making and propose useful principles, methods and techniques depending on the problem

Framework for Improving the Design and Configuration Process of Global Operations