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International audienceThis research presents the findings of contextualinterviews, visitor survey and behavioural study that were carried outin Indian museums. It originates from the hypothesis that the museumexhibits are unable to express their relevance, historical significanceand related knowledge to satisfy the curiosity of visitors. Ourobjective is to identify the cognitive needs of museum visitors and thecontent selection parameters for designing the interactive kiosksoftware, which is expected to be set up in every thematic gallery ofthe museum. The kiosk software is intended to offer higher level ofengaging and learnable experience to the museum visitors. The researchinvolved participation of 100+ visitors in Indian museums. The accessrestrictions and constraints of museums cause cognitive deprivation ofvisitors and compromise the quality of experience. Therefore, theinteractivity, animations and multimedia capabilities of kiosk softwaremust be focused on overcoming these limitations

Identifying the Cognitive Needs of Visitors and Content Selection Parameters for Designing the Interactive Kiosk Software for Museums