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Surveys and questionnaires are commonly used to capture people’s experiences with technology. However, some older users experience issues when reading and filling out forms, and inexperienced computer users may not be comfortable with web-based versions. To improve the report of user experience, we designed and implemented Aestimo, a tangible interface based on a shortened version of the AttrakDiff questionnaire. The interface was evaluated during a study with 20 older adults (age avg. = 65.6). Although completing the Aestimo questionnaire took longer than a paper-and-pen version of AttrakDiff, 60% of participants preferred Aestimo over AttrakDiff. Aestimo was found to be innovative and inviting, and to stimulate the senses and the mind. Participants liked feeling guided by the interface, and also found their experience to be playful and fun. Overall, the evaluation of Aestimo was highly positive and suggests that some user groups may benefit from the availability of innovative evaluation experiences.

Aestimo: A Tangible Kit to Evaluate Older Adults’ User Experience