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This paper reports a project where Finnish Universities of Applied Sciences (UAS) defined a new approach to build a next generation Student and Study Management System (SSMS). The project identified, defined and described the key processes in a future SSMS. The definition based on business processes described by expert users. The project developed tools and rules to draw and read the process charts.

How and Why Finnish Universities of Applied Sciences Defined a New Approach to Build a Next Generation Student and Study Management System