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In order to evaluate the contribution of Embodied (Animated) ConversationalAgents (ECAs) to the effectiveness and usability of human-computer interaction,we developed a software platform meant to collect usage data. This platform,which implements the wizard of Oz paradigm, makes it possible to simulate userinterfaces integrating ACAs for any Windows software application. It can alsosave and "replay" a rich interaction trace including user and system events,screen captures, users' speech and eye fixations. This platform has been usedto assess users' subjective judgements and reactions to a multimodal onlinehelp system meant to facilitate the use of software for the general public(Flash). The online help system is embodied using a 3D talking head (developedby FT R&D) which "says" oral help messages illustrated with Flash screencopies.

Plate-forme Magicien d'Oz pour l'\'etude de l'apport des ACAs \`a l'interaction