Open AccessAnalysis of Patient’s Satisfaction with Phlebotomy Services in NABH Accredited Neuropsychiatric Hospital: An Effective Tool for Improvement
Author(s) -
Anshu Gupta,
Tanima Dwivedi,
Raju Kumar Chaudhary
Publication year - 2017
Publication title -
journal of clinical and diagnostic research
Language(s) - English
Resource type - Journals
eISSN - 2249-782X
pISSN - 0973-709X
DOI - 10.7860/jcdr/2017/26190.10562
Subject(s) - phlebotomy , medicine , likert scale , grading (engineering) , patient satisfaction , scale (ratio) , nursing , family medicine , physical therapy , medical emergency , psychology , surgery , developmental psychology , civil engineering , physics , quantum mechanics , engineering
Patient's satisfaction is the need of the hour and one of the most important quality indicators in the laboratory medicine.