Open AccessTourism Management Strategies: Creating a Competitive Advantage through the Concept of Organizational Citizenship Behavior (OCB)
Author(s) -
Hamsani
Publication year - 2015
Publication title -
mediterranean journal of social sciences
Language(s) - English
Resource type - Journals
eISSN - 2039-9340
pISSN - 2039-2117
DOI - 10.5901/mjss.2015.v6n5s5p104
Subject(s) - tourism , competitive advantage , organizational citizenship behavior , business , marketing , citizenship , conceptual framework , knowledge management , public relations , sociology , organizational commitment , political science , computer science , social science , politics , law