Open AccessPengaruh Perceived Service Quality, Perceived Value dan Customer Satisfaction Terhadap Customer Loyalty pada Pelanggan KFC di Jakarta
Author(s) -
Theresia Theresia,
Vita Briliana
Publication year - 2021
Publication title -
jurnal wira ekonomi mikroskil
Language(s) - Uncategorized
Resource type - Journals
eISSN - 2622-6421
pISSN - 2088-9607
DOI - 10.55601/jwem.v11i1.750
Subject(s) - loyalty business model , service quality , customer satisfaction , business administration , business , psychology , marketing , service (business)