Open AccessAnalisis Kepuasan Konsumen Terhadap Kualitas Pelayanan Swalayan Dengan Metode Importance Performance Analysis Dan Model Kano
Author(s) -
Trisna Trisna,
Defi Irwansyah,
Mochamad Ari Saptari,
Maisyaroh Maisyaroh
Publication year - 2019
Publication title -
industrial engineering journal /industrial engineering journal
Language(s) - Uncategorized
Resource type - Journals
eISSN - 2614-2910
pISSN - 2302-934X
DOI - 10.53912/iejm.v8i1.376
Subject(s) - business administration , business