
Net Promoter Score - An Evaluation of Top Companies in On-line Retailing in India
Author(s) -
R. Sugant
Publication year - 2020
Publication title -
samvad
Language(s) - English
Resource type - Journals
eISSN - 2348-5329
pISSN - 2249-1880
DOI - 10.53739/samvad/2020/v20/153417
Subject(s) - loyalty , loyalty business model , bridging (networking) , customer satisfaction , marketing , business , scale (ratio) , computer science , service quality , geography , service (business) , computer security , cartography