Open AccessAn Empirical Study on the Service Quality Gap in selected Private and Public Sector Banks in National Capital Region
Author(s) -
Surinder Singh,
Navdeep Kaur
Publication year - 2018
Publication title -
prastuti: journal of management and research
Language(s) - English
Resource type - Journals
ISSN - 2320-2262
DOI - 10.51976/gla.prastuti.v7i1.711801
Subject(s) - business , private sector , public sector , empirical research , quality (philosophy) , service quality , capital (architecture) , tertiary sector of the economy , service (business) , finance , financial system , economic growth , economics , marketing , economy , geography , philosophy , archaeology , epistemology