Open AccessThe implementation of Total Quality Management (TQM) in the hotel industry
Author(s) -
Mukhles M. Al-Ababneh
Publication year - 2021
Publication title -
international journal of tourism and hospitality
Language(s) - English
Resource type - Journals
ISSN - 2709-9768
DOI - 10.51483/ijth.1.1.2021.25-34
Subject(s) - total quality management , business , operations management , process management , quality (philosophy) , business administration , engineering , marketing , lean manufacturing , physics , quantum mechanics