Open AccessA new flexible benchmarking monitoring system: a case study for the civil construction sector in Brazil
Author(s) -
Marcos Ronaldo Albertin,
Heráclito Lopes Jaguaribe Pontes,
Dmontier Pinheiro Aragão,
Bruno A. PRATA,
Marcos Charles Pinheiro Baltazar
Publication year - 2021
Publication title -
revista espacios/espacios
Language(s) - English
Resource type - Journals
eISSN - 2739-0071
pISSN - 0798-1015
DOI - 10.48082/espacios-a21v42n16p04
Subject(s) - benchmarking , computer science , business , engineering , marketing
This paper aims at presenting a new flexible benchmarking model in civil construction. It describes an explanatory case study whereby data are collected through an internet benchmarking system with multi-criteria performance. This case study was based on the Production Arrangements Monitoring and Benchmarking System (SIMAP), the authors describe a flexible benchmarking model considering 46 criteria classified into 7 subsystems. The proposed benchmarking system can be used by companies from other countries with proper adaptations.