Open AccessThe Impact of Healthcare Accreditation on Patients’ Satisfaction: A Literature Review
Author(s) -
Gazala H. Khan
Publication year - 2020
Publication title -
international journal of health sciences and pharmacy
Language(s) - English
Resource type - Journals
ISSN - 2581-6411
DOI - 10.47992/ijhsp.2581.6411.0055
Subject(s) - accreditation , patient satisfaction , health care , hospital accreditation , medical education , nursing , medicine , customer satisfaction , family medicine , political science , business , marketing , law
Patient satisfaction had been the center of many research studies globally. However, very few studies published had analyzed the impact of healthcare accreditation on patients’ satisfaction. Objective: To review and analyze the impact of hospital accreditation on patients’ satisfaction. Method: A comprehensive searches were conducted in the online databases of goggle scholars and research gate. Results: This review revealed that the hospital accreditation impacted on patients’ satisfaction in several departments. Conclusions: The hospital accreditation has a positive impact on patients’ satisfaction in several departments