Open AccessThe E-Commerce Investment and Enterprise Performance Based on Customer Relationship Management
Publication year - 2022
Publication title -
journal of global information management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.315
H-Index - 41
eISSN - 1533-7995
pISSN - 1062-7375
DOI - 10.4018/jgim.20220801oa11
Subject(s) - business , process management , business process , business process management , customer relationship management , customer to customer , electronic business , e commerce , service (business) , customer retention , knowledge management , marketing , computer science , business model , service quality , work in process , world wide web